Previous complaint ignored. Reposting.

Vodacom is the worst cell phone provider ever. I lodged a complaint on 5 May regarding my tablet that I handed in for repairs on 3 MARCH! The last update I received in April was that I have to fill in my insurance information as my tablet was back from the advanced repair centre and couldnt be fixed. A few days after my complaint I was informed that the insurance will not fix the tablet as it was switched off for a while before I got insurance which I think is complete bull. I had the tablet with me the day I took out insurance in the Vodacom shop and there was NOTHING wrong with it and the consultant can confirm that. If they dont want to fix it that is fine at this stage. I am so fed up with Vodacom and the whole process I just want my Tablet back. I will fix it myself. Be that as it may, after this I received an sms on 8 May that my tablet was sent to the advanced repair centre AGAIN! I was already informed it couldnt be fixed! Why send it again? To date I have not been informed to collect my tablet. I am not even sure where my tablet is. How is this good service? Taking a tablet for repairs on 3 March and not return it almost four months later?? Seriously? FOUR MONTHS!!