ZM
Zandile M

1 reviews | Active since Dec 2020

17 Nov 2025, 07:37

Prescribed Letter

I’ve asked for prescribed Letter as the account I had with them is over 3 years but still shows on my credit score but haven’t had any communication from them

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2025, 08:00
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team