WK
William K

1 reviews | Active since Oct 2017

12 Sept 2025, 11:52

prepaid sim card data

I have a contract sim card which vodacom blocked but I was able to buy prepaid data with it,Now vodacom has blocked the prepaid data from working I will like this to be sorted out

0
Replies (2)
Vodacom
Vodacom's reply12 Sept 2025, 13:50
Official
 Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply17 Sept 2025, 13:24
Official
Dear William  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Vodacom Consumer Website Team

Best regards,