LM
Lindokuhle M
1 reviews | Active since May 2025
12 May 2025, 14:29
Prepaid Fibre
I placed an order with Vuma which is Vodacom subcontractor, Fibre was never installed and Vodacom couldn't give a refund Vodacom and Vuma are running a scheme I had to use my own airtime to do follow ups on both companies but I never got help or answer
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Vodacom's replyOfficial
13 May 2025, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2025, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team