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Tony E

1 reviews | Active since Sept 2016

04 Feb 2018, 13:36

PrePaid Disaster

In the past it was possible to purchase prepaid data on an annual basis via my bank. Vodacom has now denied access to this service. Why?

0
Replies (2)
Vodacom
Vodacom's reply05 Feb 2018, 06:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Feb 2018, 09:53
Official

Dear Tony

Please be advised we have responded to you with feedback via SMS.

Have a pleasant day further!

Regards,

RJ

Best regards,