Prepaid Data Taken Away Without Me Being Informed

In Oct/Nov 2014 I took out a pre-paid data contract - 12x1G and paid R999 upfront with the promise of getting 1Gb of data for the next 12 months.<br> In April this year I took out Top-Up 2G contract for 24 months on the same number. <br> I then got a sms to say that I'm 'no longer authorised' to use my pre-paid data that still has 7 months to run!<br> Nobody informed me of this when I took out the Top-Up contract.<br> So I went to the Eastgate branch to have this sorted.<br> I received putrid rotten service from the consultant Jenine (?not sure of the spelling).<br> Her attitude stinks and she should be in customer services.<br> Anyway she was not able to resolve my query but did log a query and I subsequently received an sms with the following reference #: S3-8222K-KSDHO. <br> Jenine assured me that I'd receive a call within the proverbial 'next day or so'. That was on the 10th of April. <br> Off course I haven't heard anything from Vodacom since the 10th, hence this Hellopeter complaint.<br> Basically I need my 7x1Gb of pre-paid data that I've already paid for credited to my number.<br> <br> Regards,<br> Hilario