1 reviews | Active since Sept 2017
Prepaid Data Rates and Charges
I just bought 2gigs of prepaid data for R249 just now at about 14:30.
I logged onto my email account and sent an email with an attachment of a total of 6MB. I also used the internet for less than 15min.
I checked my data balance now at 15:00 and it showed that I now only have 698MB worth of data.
How on earth is it possible to use data worth 1.3Gigs on a single email with an attachment of only 6MB and surfing the Internet for less than 15minutes.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Tshepang
Kindly be advised feedback has been provided to you via SMS.
Regards,
RJ
Dear Tshepang
Kindly be advised feedback has been provided to you via SMS.
Regards,
RJ