CB
Corne B

1 reviews | Active since Jun 2012

14 Oct 2022, 17:01

Prepaid Data Disappears for no reason.

Just had 2 incidents where prepaid Vodacom Sim cards use up 400mb of data within 5 minutes without any devices connected to the router, checked for WASP services and nothing... where would data disappear to at 80mb a minute with no devices connected ? Third sim card no problem. Seeing its prepaid you get no support from Vodacom but they take the money and no responsibilty. Wish I kept the Sim's to give more detail but be warned when using prepaid sim cards.

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Replies (1)
Vodacom
Vodacom's reply15 Oct 2022, 11:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team