Prepaid Credit Block

<p>I have upgraded my Vodacom contract. After upgrade my phone was "soft locked" by Vodacom due to a credit limit. I went to remove the limit at the local Vodacom shop as I have a Top Up contract which is a prepaid type contract. Vodacom has since "locked" my account every day for the last week and a half and every time it takes a very irritating call to Vodacom 111 number while being bounced back and forth from department to department as nobody seems to be able, willing or competent enough to assist. This results in my phone being totally useless to me from the upgrade. As I am a single woman traveling far to work every day and working extended hours my phone is crucial to my safety.</p> <p> </p> <p>Vodacom is very UN helpfull and the last consultant even told me after fixing the problem that yhey will lock it again tomorrow.</p> <p> </p> <p>Very Unhappy Customer</p>