Prepaid by a different company.. being handed over for a Vodacom account!!!!

<p>Seeing as Vodacom will not be resolving this via their customer care maybe they will resolve this here. What terrible service, I've been struggling with them since LAST YEAR!! Paid up both of my accounts in full, changed my number to a prepaid number and then migrated my number to MTN All of this from November 2016 - January 2017. NOW 03/04/17 I receive an SMS from Vodacom that my account has been handed over to legal for over R3800 which is impossible seeing as on 11 January 2017 I received my final statement of R0 and my number has been prepaid since the 18th of November 2016. How will this matter be sorted out seeing as all of your consultants are ****** useless and are not sorting this matter out!!!!!??? </p> <p> </p> <p>Contact me on ********** 099</p> <p>Account number I ********** -8 </p>