ZL
Zukiswa L
1 reviews | Active since Jun 2015
28 Apr 2020, 16:42
Prepaid airtime/data runs out way too fast.
Since the lockdown I've noticed vodacom is exploiting prepaid users. Data runs out way too fast, airtime just dussapears. Getting hold of their support is impossible. You're left with no choice but to reload and reload. It's pure exploitation. It's not right. I can prove it. I've kept all my slips of my purchases to prove this exploitation.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Apr 2020, 08:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2020, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
