1 reviews | Active since Nov 2013
PREPAID AIRTIME DISAPPEARED
<p>This is the second time that I notice my airtime disappeared. </p> <p> </p> <p>I know I did not use the airtime because I checked my balance the night before going to bed and it was still R 70.00. The next morning it was zero. I made no calls and Vodacom data was switched off because at home I only use wi-fi.</p> <p> </p> <p>From now on I will load small amounts prepaid airtime so that I can keep track and if it vanishes at least it will not be much. Besides that, next time it happens I will migrate for sure.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Veronica,
Thank you for your patience.
We've responded to you via SMS with feedback.
Regards,
UW
Dear Veronica,
Thank you for your patience.
We've responded to you via SMS with feedback.
Regards,
UW