1 reviews | Active since Dec 2017
Prepaid accound suddenly become contract without application
A while ago I realized my prepaid vodacom account started billing me for no reason. After I contact customer care they informed me that my account is now on contract. Something I didn't even app**** for. I stopped using that sim card because I cannot afford a contract as I am a single mom. Vodacom is the worst network ever.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team