Premium Rated SMS's
<p>I am told by the Vodacom operator that I can not block Premium Rated SMS's on my phone. Al she says is that I do not have any subscriptions, which I am aware of. I however have a work phone on which this service is not available. I need somebody to explain to me why this can happen on one line, but not another. I am reasonably sure nothing will come of this but I will give this a shot. My upgrade is due on 12 Feb, that is where I will be migrating to a new network if I can not have this done before then.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Cassandra confirmed by e-mail that it was done on 31/1/2017.
To my complete suprise, It was not done. Numerous emails after that have remained unanswered.
Seems my prediction of nothing happening was spot-on.
Cassandra confirmed by e-mail that it was done on 31/1/2017.
To my complete suprise, It was not done. Numerous emails after that have remained unanswered.
Seems my prediction of nothing happening was spot-on.
Still nothing from our beloved Vodacom.....
Still nothing from our beloved Vodacom.....