AB
Amanda B
1 reviews | Active since Jul 2016
09 Jan 2020, 15:24
premium doubles in 12 months??? seriously???
I dont know why in order to be assisted i need to resort to this form of communication... I need Vodacom to tell me how in the world does a top-up contract of R500 and data contact of R100 total being R600 increases to R650 in June 2019 then to R709 in December and NOW R1000?? When are these two contracts coming to an end as i will not be upgrading EVER!
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Vodacom's replyOfficial
10 Jan 2020, 07:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team