Premature upgrade results in 27month contract.
<p>I have recently prematurely upgraded my vodacom red professional line. Now i beeing charged double. It seems that i am going to pay for my premature upgrade for 24 months. I prematurely upgraded in january 2017 and my contract ends in march 2019. Now im going to pay for the previous contract and the upgrade for 3 months. In short im paying for 27 months because i have upgraded early. Please rectify my account.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
