1 reviews | Active since Oct 2016

17 Oct 2016, 10:01

Premature Upgrade

<p>How the hell can the biggest celular ISP not allow premature upgrades!? <br />My phone got water damange and now im stuck...no phone...cannot do any bussiness and Vodacom cannot help me. Useless!! Totally useless. I will have to get a new contract now and I can asure you it won't be through vodacom. After so many years of being a loyal client. So disappointed!</p>

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2016, 10:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team