Premature upgrade

I called *** , yesterday, 27/03/2016, at 10:56 am.<br> <br> I inquired as to whether i could have an early/premature upgrade.<br> <br> They did all the necessary checks, cell number, id number etc.<br> <br> I am only due for normal upgrade in july 2016. hence my question as to whether i can have a premature upgrade. After checking my contract again , i was informed YES. All i have to do is go to any Vodacom store and the store will call trade partner or head office and my date upgrade date would be amended.<br> <br> So I went to Vodacom 4U at Eastgate Mall and informed the lady of such. She called and was told that I cannot have a premature upgrade. I called *** again today and was told this time that i cant have a premature upgrade????? I then spoke to one of the mangers and he informed me that if i upgrade with them i could have my premature upgrade immediately. <br> <br> what's going on here. I felt like a fool in the shop.<br>