Premature contract cancellation INCOMPETENCY

<p>We moved from Vodacom to Cell C, did a premature cancellatiion and paid everything in full, the next we heard is that we are on ITC for not paying because we still need to pay R10000,00 for the handset that showed on the premature cancellation quote that the balance is R0.00, we tried speaking to Vodacom they cant seem to help us as well as the company which they handed us over to. We did this for 2 contracts, followed exactly the same process and the one is sorted out and the other one, no one can help us.</p>