MT
Michael.Patrick Thomson.

1 reviews | Active since Sept 2014

13 Jun 2016, 10:04

Premature Cancellations.

<p>I contacted Vodacom on numerous occasions, asking for a Premature cancellation on two accounts.</p> <p> ********** and ********** .</p> <p>It was sent too me, I mailed back the document sent to me and had paid the amount that was requested.</p> <p>Up to now no response or from Vodacom.</p> <p>This morning I opened an acoount from Vodacom, the amounts i had paid for premature Cancellation was debited to the two above accounts and Not for Cancellations.</p> <p>I do not want to do business withis this Company, it needs to be cancelled!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,