PREMATURE CANCELLATION QUOTATION REQUEST BEFORE THE 01 APRIL 2017

<p>I have spoken to 3 customer service agents today who refuse to give me a reference number for this calls, * Caley(She said they currently doing a bill run and i can only get the quote on the 05 Apr)</p> <p>* Jollsyn (She said the system is down and i should call again before 6pm to day the 28 Mar 2017 to get my quotation funny enough she can assist me if i want an upgrade.......) </p> <p>* Nthapeng (She said they currently doing a bill run and i can only get the quote on the 03 Apr and by the way she can give me a quote during month end )</p> <p>* CAN I GET A PREMATURE CANCELLATION QUOTATION!!!!! I had called last week friday and spoke to Veronica who said the system is down and she is unable to generate the quote....my problem is everytime i request to cancel im told the system is down............All i need is for an agent to generate a cancellation quotation for me to cancel my line is it that hard to do........</p> <p>Please generate this quotation as a matter of urgency as i need to cancel or delete my other line.</p> <p> </p> <p><<<<<<<<Its funny how you guys call the customers to remind them of upgrades or promotions but you cannot do a simple this of assisting the client with a cancellation>>>>>>.</p> <p> </p> <p> </p>