Premature Cancellation after porting

<p>I have ported from Vodacom on the 30th December 2016 after no joy in addressing my issue with coverage in the area that I live.</p> <p> </p> <p>I phoned the call centre on the 30th December to get the premature cancellation estimate and to proceed with the cancellation of my vodacom contract. I was told that I needed to phone only on the 4th Jan as they can't provide me with the cancellation due to running of month end. So I phoned 082 111 yesterday and hold on for 45mins to be finallyb told that I could only get the premature cancellation estimate tomorrow. So I phone again this morning... finally after another 30 mins I got through to a consultant who took my details and then disappeared for 15 mins (Not sure if he actually put the phone down on me).... so I hung up.</p> <p> </p> <p>Hopefully someone from Vodacom will phone or send me an email with the details that I have requested, so I can pay the premature cancellation amount and cancel the contract.</p> <p> </p> <p>Kind regards</p> <p>Jason</p>