Premature Cancellation
<p>I've ported both my contracts in July, only managed to pay my premature cancellation in Aug after numerous calls, send from pillar to post to Vodacom shops. In December I realised that some money was outstanding on my account and have been battling to resolve this for a month. Everytime I call I get ransferred from one division to another and they tell me a diffrent story. If I ask to speak to a manager my calls gets disconnected. I really want to resolve this and would appreciate someone from Vodacom to assist. ANYONE would be great.</p> <p>Yolanda Bennetts</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
