Premature cancellation

<p>I have been handling this on behalf of my friend Michelle! After obtaining the quote for premature cancellation I made payment into the Vodacom debtors account with the account number as a reference which was on the 23rd of November. The sim card shows no service so the sim has been deactivated but Cell C cannot port the number because you state that the account is still active!! The debit order is due to go off tomorrow and this will be unnacceptable..... your organization is a mess and needs to sort these problems out! Please revert on account number ********** 5 on my mobile number ********** 378</p>