Premature cancellation

<p>Good day,</p> <p>Please take note that i requested a Premature Cancellation, i was given a quotation for R1879.47 which i settled and sent POP, the only outstanding amount was my Monthly subcription which is R700 but last week R3,137.08 was debited from account and right now i cannot get any assistance as to what the amount was for? I have called multiple time and i keep being transfered from one department to the other this is very frustration, please can you urgently assist in this regards. Last communication was me getting the below<br />Your new Service Request number is 1- ********** 9691</p>