Premature Cancellation

I have paid my premature cancellation of contract during June 2015, however Vodacom still deducted monthly payments over a period of 7 months. I have been in contact with them for months now (countless e-mails and calls) and although they have acknowledged their mistake and since cancelled the contract (Jan 2016) still deducted another payment (Feb 2016). I have been diverted from one department to the next and even been put on hold for more than 40min at a time. It seems just impossible to get my money back - almost R10k. I kept record of all correspondence and calls and have been in contact with 8 Vodacom employees. I had various ref numbers and although the latest (as from beginning of March) is that a credit has been processed and send to my account no response from Vodacom since on when the money will be paid back. <br> <br> Amusing enough is how many Vodacom employees have tried to call me on my cancelled number despite me providing my new contact details (also Vodacom)! Please assist as this is not amusing anymore!!! The last ref number been 001C3aB8SHTUDN6V. <br> <br> As senior manager at a company I have to ask myself why do we keep more than 30 Vodacom contracts for employees???