LJ
Linda J

1 reviews | Active since Oct 2015

07 Oct 2015, 10:31

PREMATURE CANCELLATION

MY CELLPHONE NUMBER IS DELETED OFF SYSTEM WHEN I CALLED ON 1/10/2015 AND 2/10/15 I AM TOLD IT HAS BEEN ALLOCATED TO SOMEONE ELSE. WHEN I CALLED ON THE 1/10/2015 I WAS TOLD THAT THE CELLPHONE NUMBER WAS ON LINE IN MAY AND THAT IT ONLY TAKES 7MONTHS BEFORE IT IS DELETED ON THE NETWORK. I HAVE HAD THIS NUMBER FOR YEARS NOW. <br> <br> ANOTHER INCIDENT IS MY OTHER VODACOM NUMBER I ALSO HAD, IT IS ALSO DELETED OFF SYSTEM. ' WHAT HAPPEND TO THE NUMBER FOR LIFE POLICY'. <br> <br> THIS IS NOT ACCEPTABLE THAT I AM MIS INFORMED. <br> <br>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2015, 10:15
Official
Hello lindajim,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team