premature billing

<p>on the 25th may i called the vodacom call centre and deactivated 2 data bundles, i asked to do a reocuring 10gb and the lady said that i should wait for the new month as i will be billed for the 10gb. on the 1st of june i activated a 10gb reocurring , when i recieved my bill they had added the 10gb. i called in again and a lady told me that due to there books only closing on the 3rd, that is why i was billed. they said they would look into it. end of june i called in and the case was closed as they said they tried to call me , i opened a new case and still no one has called me. i stated in my last call if this was not sorted out by last friday i would move across 5to cell c. it is now tuesday.my last call to vodacom i spoke with 4 different people and went through 4 security checks. total rubish, ive been with vodacom for over 12 years and spend i minimum of R2000.</p>