Preller Square VODACOM useless and dishonest

After more than 2 months of having to deal with uncoordinated and fumbled "attempts" by Vodacom (Preller Square, Bloemfontein) to install fibre in an established area, I simply had to give in, and walk away. Each outsourced service provider attempted to do their bit, with me, the consumer, having to follow up, each step of the way (and from the paperwork on Nov 26th, still no wifi !). More than 7 visits to the store, and endless phone calls, I was even told that my eventual request to cancel had been "sent through. They were waiting for that to be approved". The Vodacom Customer Care centre had NO SUCH request logged. I had to put one in. What a terrible service! No follow-up call or explanation by the manager either. At one stage I was even told that there were 13 other customers who were also waiting for fibre installation since Nov.