prelegal

im very angry with vodacom because you have dented my name by putting me on prelegal whereas i don’t owe a cent. my account is settled, and no one can assist with removing my name and you have handed my name to credit bureau for what ? i am so disappointed with vodacom and what is worse i wuldnt have found out about this until i called as i wanted to take a new contract. consultants have been promissing to call me as they needed to speak to the back office and also no one can see who did this error. there is not good customer service anymore and customers are left to sort out problems caused by vodacom staff themselves