Prejudiced by Vodacom

<p>5 months ago my account was paid up with Vodacom. I recently app**** for a home loan and it was rejected because my account was subsequently in arrears. When I called Vodacom a settlement letter was given. Apparently it will take 7 days for my details to be amended with itc. I can't expedite it because I'm told it's policy. I can't get a home loan because Vodacom didn't do what it was supposed to do 5 months ago.</p> <p> </p>