Pregnancy was in danger due to bad service from Vodacom

<p>on the 26th of january i reported that my phone (SAMSUNG S7 ) started to heat up AGAIN and once it heats up the phone freezes, once it freezes i cant use the phone for about 3 -4 hours once the phone is cold again and useable the battery lost 95%. Daily i have the frustration not to use my phone during working hours and nobody at Vodacom seems to care, except for Lindie at greenstone but she is not getting the support from Vodacom to help me.</p> <p>it has been almost 5 weeks that i struggel everyday, i lost a client because he could get hold off me. Last week i told lindie that if i dont have a phone by the end of last week Friday they must cancell my contract and i wont pay a cent for cancellation fees. My mom went in hospital and my grand dad is on his death bed - i am taking a couple of days of work and need communcation with the outside world</p> <p>Last Friday when i did not receive new phone or confirmation of cancellation of contracted i started to swell badly in my feet, i am 15 weeks preganant. My doctor advised me on Saturday that i could have Pre Eclampsia, meaning i am stressing too much and it is not good for the baby. My feet MUST NOT SWELL NOW IT MEANS HIGHBLOOD PRESSURE. Vodacom is placing my pregnancy at risk and if somethin happens to my pregnancy I WILL TAKE ACTION.</p> <p>Today the hospital tried to get hold off me- THEY COULD BECAUSE MY PHONE WAS FROZEN AND DIT NOT WORK - what a suprise.</p> <p>My aunts went to visit my granddad and they also tried to get hold of me BUT MY PHONE WAS NOT WORKING SO THEY COULD NOT GET HOLD OF ME - again what a suprise.</p> <p>My Grandad is dying and i might not have the opputinty to say goodbye to him due to MY PHONE NOT WORKING.</p> <p>I AM FEDUP AND FRUSTRATED THAT MY COMPLAIN DOES NOT GET SORTED, VODACOM IS IN BREACH OF CONTRACT BY NOT HELPING ME. 5 WEEKS I AM WAITING, I HAD ENOUGH I WANT CANCELLATION OF MY CONTRACT TO BE ACTION, SO I CAN GO TO CELL C TO GET SERVICE AND A NEW PHONE. 5 WEEKS WAITING - THAT IS RIDICILOUS.</p> <p>. Everyday i sit with the same frustaration and everymonth Vodacom takes my money, Vodocam gave me a faulty phone why must i get frustrated and worked up every day..</p>