Predatory Business Practices!!

Vodacom fibre has failed to deliver on their product promises for providing a service that they sold. They promised zero downtime and fast speeds. I signed up for a 50/50 Mbps download and upload speeds. At the very worst they delivered 2.19mbps download / 0.80mbps upload this was at 1am when I was certain there was less demand on the network as most users were sleeping and not using the internet. My husband needed to submit some important work documents which were time sensitive and it was not possible. Vodacom only claimed to have resolved the problem 2 weeks after this incident. Though I had already decided to cancel and am being charged exobitant cancellation penalties even though I am on a month-to-month contract. Their business dealings show an absolute lack of good faith, poor business ethics and predatory behaviours. They are callous and have zero regard for the customers they have conned into contracts knowing full well they are unable to deliver on the lies they peddle. It is only on the good brand that Vodacom has built in the cellalar space I had given them the benefit of the doubt during the execution ot the sales and setup process. However it then became clear that this is no longer the case and Vodacom is intent on bullying their customers into accepting unfair terms and being in contavention of the consumer protection act while they have absolutely no regard for customers. I am now considering servering all ties with Vodacom as they have shown that they are greedy and do not care for their customers at all.