predators

I am absolutely beyond furious with this telecoms company! My contract expired, and what should have been a simple account closure has turned into a never-ending nightmare. I've called multiple times, practically begging them to close my account, and they just refuse! They keep insisting the contract is still valid, even though it's EXPIRED. This is costing me more and more money every month – money I absolutely cannot afford to lose. I'm stuck in this ridiculous loop, paying for a service I don't want and shouldn't have to pay for. It's completely unacceptable. I'm at my wit's end! How can a company be so deliberately difficult? This is beyond frustrating; it's predatory! I'm warning everyone: steer clear of these guys!