AL
Anton L

1 reviews | Active since May 2026

22 May 2026, 23:32

Pre registered SIM card problems

Pre registered SIM cards need to be reported Vodacom have no easy way to do this which puts their customers at risk

0
Replies (2)
Vodacom
Vodacom's reply23 May 2026, 07:33
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Jun 2026, 09:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were unable to reach you; however, you would need to report this activity to SAPS. Regards Consumer Website Team

Best regards,