1 reviews | Active since Sept 2016
Pre-Paid service is bad
<p>I have gone from contract to pre-paid and now I cannot use my data I loaded and I cannot see the data I loaded. When I dial *111# for detailed summary it only shows zeros no balance. After the 3rd time I called and no one can help me they said that they need to log a call. Ref 1- ********** 74137.</p> <p>I will not recommend Vodacom pre-paid service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team