Pre-paid number blocked and handed over

Item: Vodacom
Rating: 1
Author: V R

How can a pre-paid number be blocked and handed over to attorneys. My mom is 86 and her pre-paid number *** has been blocked. This has been pre-paid for more than 10 years, as it was my dads no and he has been deceased for more than 7 years

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Replies (1)

Vodacom's replyOfficial

01 Oct 2022, 13:28

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Oct 2022, 13:28

Official