LR
Liezl R

1 reviews | Active since Apr 2013

04 Jan 2017, 12:29

Pre-paid data usage out of bundles super charged

<p>I loaded R275 on my phone yesterday, bought the 7 day VC to VC for R49. I had R234 left and 300mb of data. I downloaded 2 albums of 140mb each, and now all my money is gone. I would like Vodacom to re-instate the R234 if I then used the 300mb of data</p> <p>Best Regards</p> <p>ROELIE01</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 16:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom Consumer Website Team