Pre-paid data bundle - No redemption possible according to Help desk

<p>I have a monthly Vodacom data contract. I ran out of data and was unable to add data using the Vodafone data ****le menu. At Shoprite I purchased a prepaid data bundle (voucher ********** 9108) and was unable to redeem the voucher on the data modem, it said " Please wait while your code is varified ...." It never times out or redeems. On-line at MyVodacom did at one stage unsuccessfully pretend to accept the code but was unsuccessful. I made on-line contact to MyVodacom which was ignored.</p> <p>Recently, MyVodacom seems to have withdrawn this redemption fascility.</p> <p>Attempting toredeem the code via Vodacoms *100*01*pin# remains "unfinnished".</p> <p>Vodacom helpdesk acknowledges the voucher and agrees that it is valid and not yet redeemed and they cannot redeem on my behalf or credit my account. They also propose useless solutions while displaying their helplessness and ignorance in dealing with this issue. They refer me back to the vendor, Shoprite, which clearly states on the receipt that "NO REFUNDS OR EXCHANGES ON AIRTIME".</p> <p>I accuse Vodacom for *****ently selling data vouchers without having the capacity or being capable of redeeming them.</p>