DP
DANA P
1 reviews | Active since Jul 2023
23 Feb 2025, 12:26
Pre ordered device just cancelled.
Horrible expiernce. Prw ordered the new s25 Ultra online approved and all on 28 Jan. Now when i followed when i will receive the device as they said they tried to call. All numbers contacted was old nrs. No emails or anything. Just cancelled. Now i loose out on the pre order deals and have to reordered. I am ****ed. As samsung always have great pre order deals
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Replies (2)
Vodacom's replyOfficial
24 Feb 2025, 07:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2025, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Feb 2025, 15:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and order processed. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2025, 15:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and order processed. Regards Consumer Website Team
Best regards,