Pre-Mature Contract Cancellation

<p>I called Vodacom for a Pre-Mature Contract Cancellation , for two months I couldn’t be helped because of the new software/system being piloted <> I have a contract with Vodacom for years but they fail to fix the Alcatel OneTouch , (battery and it freezes).</p> <p> </p> <p>My contract Is due to end November and I am up for an Upgrade August.</p> <p>The Helpdesk drops the phone and fail to send me the settle statement that I have asked for more than 10x now- so I can pay and move to a better service provider . Or better excuse yet They cannot send me the invoice because the system is busy generating invoices .( Invoice and Cancelation are two different things ).</p> <p> </p>