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bertusb B

1 reviews | Active since Feb 2017

05 Mar 2024, 11:15

Powerflex product - poor customer service and no product knowlidge

Absolutely unprofessional customer service, still haven't resolved my request to clarify the payment process, and Vodacom Customer service dont know the product and just close this ticket without a call or responding???

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2024, 12:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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bertusb B's update05 Mar 2024, 14:49
Reviewer Update
Hi Guys
You said that last time but never made contact or reached out to me?
Kind Regards
Bertus Bresler