Powerflex product not working and staff not trained, impossible to renew

Item: Vodacom
Rating: 1
Author: bertusb B

Unfortunately the staff and systems dont work on this product, I have really tried my best to contact Vodacom without success. Great product, poor execution. Still cant recharge my monthly Powerflex, and no one knows how or why not?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Mar 2024, 12:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Mar 2024, 12:13

Official