MS
Muhammad S
1 reviews | Active since Feb 2017
21 Jul 2025, 08:52
Powerflex is a ****, doesn’t work even though they take the money.
Terrible service from Vodacom. I signed up for the Powerflex Plan with the option to keep my number. The payment went off my credit card but I received no confirmation at all and the Powerflex service is not active on my side. So Vodacom took the money but isn’t willing to fulfil the service!
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Vodacom's replyOfficial
21 Jul 2025, 10:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2025, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
MS
Muhammad S's updateReviewer Update
29 Jul 2025, 19:11Thank you for your response! Apologies I was unable to take your call. You may reach me tomorrow morning. Thank you for your assistance
MS
Muhammad S's update29 Jul 2025, 19:11
Reviewer Update
Thank you for your response! Apologies I was unable to take your call. You may reach me tomorrow morning. Thank you for your assistance