Powerflex contract not functioningA3-

After my previous review. Vodacom rep**** that they tried to get hold of me. Thats is all. Still no positive response. I manage to get through to there customer service department by using a different number only to hear that they do not serve prepaid customers. Vodacom power flex contracts goes of on a debit order on a month to month basis. We submitted a copy of the bank statement that the debit order went through but I still have no data or airtime. Neither they tried to contact me again. Very dissapointing. At least they could have resolved it by now. They can contact me at *** or *** or ***. The vodamail adress does not function well. I really trust that some one at vodacom will have the commitment to resolve my issue. The powerflex contract is on the *** number. There is definitly a problem with my contract.