lD
lucy D
1 reviews | Active since Apr 2012
30 Jan 2024, 08:23
POWERANK
On the 28th November I bought a INTOUCH COLOUR CHARGER & AMP , POWER BANK via vodastore till today I haven't received it and there isn't a platform to enquire or lay a complain on vodastore
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Jan 2024, 09:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Jan 2024, 09:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
lD
lucy D's updateReviewer Update
30 Jan 2024, 11:34May I please be contact at 2pm (lunch break) or 5pm after work
lD
lucy D's update30 Jan 2024, 11:34
Reviewer Update
May I please be contact at 2pm (lunch break) or 5pm after work
Vodacom's replyOfficial
01 Feb 2024, 08:59Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2024, 08:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,