"Power to You"...Really??

<p>I have called Vodacom customer care numerous times since Friday requesting activation of itemised billing and a retrospective summary of my itemised to about two months ago and to date i have not received any assistance except being passed from pillar to post.</p> <p>Even after e-mailing the required docs to ********** instead i've now received an sms that informs that i must fax my ddocuments for assistance. FAX???? I thought it was an error of some sort, but FAX???? Really, FAX???? COME ON VODACOM, we're in 2016 and you pride yourself as being a "leading African mobile communication company..."</p> <p>What happened to "saving trees" and "using less paper"? Why do you have a ********** e-mail address if your customers cannot receive assistance through this channel?</p> <p>FAX??? Tjo!</p> <p> </p>