1 reviews | Active since Dec 2017
"POWER TO YOU" because they cant do anything right
Vodacom shop Wonderboom junction - all I need is a sim swop for a ****** phone. What do they do... give me a sim charge me R64 and tell me its done.
Phone 082 111 from a different phone hours later to find out if the sim swop was actually done , they let me know a sim swop was never requested.
The consultant from 082 111 manages to do a sim swop... on the WRONG number.
I have had this number with Vodacom for over 10 years, the amount of useless untrained staff is astonishing. This is the reason why I will have my number ported to Cell C. your lack of service and terrible trained staff will lead you into the ground.
Ps. that same shop took 2 months to port a Telkom number to vodacom for my girl friend ( well for 2 months they didnt do ****) It was eventually after going to a different vodacom shop that it was finally moved.
WORSE SERVICE THEN TELKOM --- WHAT A JOKE YOU ARE VODACOM.
you will try and phone me to fix this.... but guess what... YOU CANT BECAUSE YOU CANT MANAGE A SIM SWOP!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
