DB
Darren B

1 reviews | Active since Feb 2011

17 Aug 2017, 14:23

Power to who? version1.1

I posted a complaint about Vodacom a little while ago. They agreed that they owe me money, but to date have done NOTHING. Please respond and supply me with the proof of credit. I don't see it. You want loyal customers, but you don't reciprocate. You are a communications company, but your communication is poor.

0
Replies (2)
Vodacom
Vodacom's reply17 Aug 2017, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Aug 2017, 08:23
Official

Dear Darren,

I've tried calling you but failed to reach you.

Feedback has been provided to you via email and resent today.

Regards,

UW