1 reviews | Active since Apr 2015
Power to them (Abuse of power)
<p>I have a contract with Vodacom and on a monthly basis Im meeting my obligation of paying my subscription. Im on a top up contract where I receive airtime & data monthly, should I exhust these benefits ill to top up in my personal capacity. </p> <p>For some reason on my account they have activated a credit limit of R 1400 should I exceed this limit my lines get blocked and have to apply for an increase that's when ill be able to use my line. All this is bull**** as I'm on a top up package how does a credit limit help me except been a pain in my ASS a day without an active line it's a ****en nightmare.</p> <p>Imy using these lines for my business. Clearly Vodacom couldn't care less what happens to one lively hood yet at the end of each month they expect you to pay your part of the deal whilst they give you the middle finger. </p> <p>I have kept my end of the deal it's time Vodacom does like wise. For the record I have called their contact centre 7times been told that my lines would be unlocked with 6 hours which hasn't happened </p> <p>This is the reason why they blocking companies like Orange to come in the country to offer competitive rates and service</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
